Unotech Software are a trusted advisor and end-to-end partner for organisations looking to deploy IAM (Identity Access Management) and ITSM (IT Service Management). We provide customized solutions to our clients through our flagship made-in-India products – Cymmetri for IAM & Felicity for ITSM. And yes, our solutions are powered by Open Source!

Having been founded in 2011, Unotech Software has come a long way with an enthusiastic team of able professionals located in Mumbai, India. We at Unotech are dedicated to the cause of Open Source software and applications. We can support you and create fully customizable software using open source based on your unique challenges. We are fully geared to offer effective substitution and automation techniques to your organization. We believe that Open Source is the future and it not only fulfills your technology requirements but it also provides better RoI (Return-on-Investment) on your tech/IT investments.

As an IAM and ITSM solutions provider, we help our clients solve various challenges such as real time identity governance, siloed security and identity setups, robust authentication, better resolution of fraud and cyber threats among many more. We are insanely focused on customer success; no wonder, most of our clients continue to have us as their IAM and ITSM solutions partner. Below are key characteristics of our organization that helps us to do the best for our clients:

Award Winning Company

Award winning Company, dedicated to open source

Experienced Team

Experienced certified team with strong capabilities on open source Implementations

Result Oriented

Result oriented and proven capability over time with customers

Dedicated Customer Support

Dedicated customer support and debugging skills to reduce downtime and maximize applications ROI


Strong architecture guidance leading to scalable applications allowing business to grow

Compliance Support

Consultative guidance on licensing and compliance to reduce TCO and legal risks

Brands Who Trust Us

Our Teams

Vikash Jha
Vikash Jha


Vikash started Unotech in the year 2011 and since then has successfully led the company in its growth path by continuously evolving and building on the service/product offerings to assist clients meet new tech challenges with ease.

He is core techy on nix* variant platform and specializes in the development of complex enterprise level solutions with a decade of wide-ranging experience as a Project Manager, Enterprise Solutions Lead and Business / Process / Product Analyst. He specializes as an Enterprise Solutions Architect, B2B / B2C and Systems Integration Architect. Vikash has extensive hands-on experience with all areas of the Software Development Life Cycle (SDLC), including requirements gathering, scope definition, and analysis. He has expertise in IT combined with BFSI domain knowledge in assessing, managing, and serving complex business needs.

Prior to founding UNOTECH, Vikash has worked with HSBC group company as their Lead Enterprise Architect whereby he designed IT architecture for various business applications that have been successful and have also stood the test of time. He is a strong believer in the merits of data privacy and process automation for enhanced operational efficiency.

Rohit Kumar Rai

Director - Strategy/Sales & Marketing

Driven by the belief that technology is for enabling lives and enhancing human experience with a balance of nature, Rohit has, over the last two decades, helped organizations embrace technology to better their operational efficiency and manage their businesses better.

He looks up to humanity to eventually grow up and accept the broader truth of ‘One World One People One Life’, which will lead to better lives all around.

Rohit has spent a good amount of time in his career with Top MNC brands, helping them build their market in India. He is now part of Unotech, driving the Sales and Marketing success at Unotech along with Strategy. He believes in and practices the mantra of always listening to Customers First!

Rohit Kumar Rai
Manish Choksi
Manish Choksi

Entrepreneur and Active Angel Investor

Manish is a Promoter and Vice Chairman of Asian Paints Limited, globally a top 10 and India’s largest coatings manufacturer. In his 26 year long career at Asian Paints, he led IT and digital innovation. He initiated Asian Paints’ foray into services and the ongoing transformation from a coatings manufacturer to a decor service provider. Currently, he is an Independent Director on few boards and also serves on the Global Advisory Board of Chiratae Ventures, an Indian venture capital fund. He has made significant contribution via his leadership in several industry bodies like the Indian Paints Association, INDUS (India Users of SAP) and Customer Advisory Councils of large IT majors like IBM and SAP.

Vinay Shah

With nearly three decades of experience in Investment Banking preceded by a background in consulting, he is among the senior-most investment bankers in India. Vinay has held leadership positions in Ambit Corporate Finance, Arthur Andersen and Coopers & Lybrand.

Vinay is a Chartered Accountant from The Institute of Chartered Accountants of India and an MBA from the University of Pittsburgh.

Vinay Shah

Learn how we can help enhance your overall operational efficiency across all teams by solving your organization’s challenges in IAM and ITSM.

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